FAQ

In our online Atelier, you place little drawings, choose your colours, and watch your carré come to life. When it's just as you imagined, you place your order — and we hand-make it, just for you.

Each bespoke piece is made to order by hand, so please allow approximately 6 weeks for it to be created before it ships. Delivery then takes 1–2 business days within Portugal, and 3–10 days elsewhere. Beautiful things are worth the little wait.

100% Pure silk, printed internationally and finished by hand with delicately rolled edges. As each is handcrafted, small variations are part of their charm — and make your piece uniquely yours.

Bespoke carrés come in 60×60 cm (€150) and 90×90 cm (€250). We also offer ready-to-wear scarves from €85.

As each scarf is a limited-edition, hand-finished piece — and bespoke carrés are made to order just for you — we're unable to offer returns or exchanges for change of mind. Please review your design and details carefully before ordering. If your scarf arrives damaged or you receive the wrong item, email us at orders@maisondeflores.com within 7 days with photos and we'll put it right.

We ship free within Portugal, and across the EU from €10 (free over €100), with more regions coming soon. Full details are on our Shipping page.

Gently — dry clean, or hand-wash in cold water and lay flat to dry, away from direct sunlight. See our Care Guide for the full ritual.